UBA Liberia Celebrates Customers Service Week highlighting Customer First Philosophy

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UBA Liberia joins the rest of the world to celebrate Customer Service Week, a celebration intended to appreciate customers and staff of the bank.

Commemorated under the theme: Dream Team, the bank has planned and executedvariousactivities geared towards appreciating customers and staff of the bank.

The celebration began with a statement from UBA Group Managing Director Mr. Kennedy Uzoka via a podcast, appreciating all staff of UBA for the level of commitment and dedication they bring to the job.

Back in Liberia, UBA Liberia MD/CEO Madam Nkechi Arizor used the opportunity to also appreciate customers of the bank, describing them as an invaluable asset.

Madam Arizor emphasised UBA Customer First Philosophy which places the customer at the centre of everything that happens at UBA.

“Our products and services are all created to respond to all your specific needs. That is how important you are to us”.

“I am pleased to inform you that all of this is made possible by a team that is always ready to go the extra mile. I am proud to work with such an efficient and talented team in Liberia. We are way on our way to ensuring that we are second to none in Liberia and your most preferred financial institution.”

During this week of Customer Service, all UBA Liberia branches are decorated with red and white balloons with light refreshment stands for customers coming in to dobusiness during the day.

On Friday, to climax the week’s activities, staffwill gaily dress in various chosen themes like African, Old school, sports e.t.c. with a cake cutting moment to be shared with customers at variousbranches.

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Reuben Sei Waylaun

Reuben Sei Waylaun is an independent person who believes in achieving high standards. He has networking skills and ability to develop good relationship. He is creative, resourceful, a team leader, strategic planner, researcher and flexible, communication strategist, able to adapt to changing priorities and maintaining a positive attitude and strong work ethic.  He is a clear and logical communicator, good at motivating individuals to achieve organizational objectives. He is a trained Public Policy Analyst and Journalist. He is a graduate of the University of Liberia. He has worked with both the electronic and print media for nine years serving in various capacities.  He has received media trainings from local and international organizations on Human Rights, Gender & Conflict Sensitive Reporting, Governance and Politics, Economic, natural Resource, Health etc.
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